beti baazi Privacy Policy

1.1 Introduction

beti baazi is an online betting and casino platform that provides various gaming services to users in Bangladesh. This Privacy Policy ("Policy") describes how beti baazi handles users' personal information ("Data"). "Personal information" as used here means any information that can directly or indirectly identify a specific individual.

1.2 Scope of Application

This policy applies to the betibaazi.cam website, Android and iOS mobile applications, and any digital service operated through beti baazi. Registering an account or using the service through any channel brings this policy into effect.

1.3 Data Controller

beti baazi acts as the data controller for the information described in this policy. If you have any questions or concerns, please contact us through the details provided at the end of this policy.

2.1 Information You Provide Directly

We collect information you provide directly when registering an account or using our services. This includes:

• Full name and date of birth
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment information required for bKash, Nagad, Rocket, Upay, or bank transfers
• Transaction history and financial activity details

2.2 Automatically Collected Information

When you use the beti baazi platform, certain information is recorded automatically:

• IP address and device identifier
• Browser type and operating system
• Browsing behaviour on the platform and session duration
• Game play patterns, bet amounts, and result history
• Data collected from cookies and similar tracking technologies

2.3 Information Received from Third Parties

Relevant information may be collected from trusted third-party services for identity verification and fraud prevention purposes. This information is used only for security and legal compliance.

beti baazi uses the collected data for the following purposes:

• Creating, managing, and verifying accounts
• Processing all financial transactions including deposits and withdrawals
• Providing information about bonuses, promotions, and special offers
• Customer support — assistance via 24/7 live chat and email
• Ensuring platform security and detecting fraud
• Analysis and research to improve the user experience
• Meeting legal obligations and complying with regulatory requirements
• Implementing and following responsible gaming policies

4.1 Data Sharing Policy

beti baazi does not sell, rent, or transfer your personal information to others for commercial purposes. However, in limited cases, necessary information may be shared with trusted partners.

4.2 Cases Where Data Is Shared

• Payment Processing: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to settle transactions.
• Identity Verification Services: Information may be shared with authorised verification agencies to complete the KYC (Know Your Customer) process.
• Technology Service Providers: Contractual data sharing with technology companies engaged for server management, data analysis, or customer service operations.
• Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement agency.
• Business Restructuring: Data may be transferred in the event of a company merger or acquisition, but the protections in this policy will be maintained.

4.3 International Data Transfers

In some cases, data may be processed outside Bangladesh. In such cases, beti baazi ensures that appropriate security measures are in place and that the standard of data protection is not compromised.

5.1 What Are Cookies

Cookies are small text files stored on your browser or device. When you use the beti baazi platform, various types of cookies are used.

5.2 Types of Cookies Used

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. Disabling these will cause the service to not work properly.
• Functional Cookies: Used to remember your preferences, language settings, and user experience choices.
• Analytics Cookies: Help collect platform statistics and improve the service.
• Security Cookies: Used to detect fraud and protect your account.

5.3 Managing Cookies

You can manage cookies through your browser settings. However, disabling essential cookies may mean some beti baazi services will not work properly.

6.1 Retention Period

Data is retained while your beti baazi account remains active. Even after closing your account, certain information may be kept for a set period for the following reasons:

• Financial transaction records — for a set number of years for audit and legal purposes
• Identity verification data — for as long as needed to resolve disputes
• Gaming history — for responsible gaming assessments

6.2 Deletion of Data

Once the retention period ends or the data is no longer needed, personal information is securely deleted or anonymised. Users may also request deletion of their data, though some information may need to be retained for a set period due to legal obligations.

7.1 Technical Security

beti baazi maintains industry-standard security measures to protect user data. These include:

• SSL (Secure Socket Layer) encryption — all data transfers occur over encrypted connections
• AES-256 encryption for sensitive data
• Two-factor authentication (OTP-based) option
• Regular security audits and vulnerability testing
• Automatic detection of suspicious activity

7.2 Organisational Security

In addition to technical measures, data protection is also ensured at the organisational level. Staff receive data protection training, and access to personal information is strictly controlled.

7.3 Data Breach Management

If a data breach occurs, beti baazi will act promptly and notify affected users in a timely manner. Steps will be taken to minimise the impact.

As a beti baazi user, you have the following rights over your own data:

8.1 Right to Access

You can find out what information is stored about you. On request, we will provide a summary of your stored data.

8.2 Right to Rectification

If any information stored about you is incorrect or out of date, you can request that it be corrected or updated.

8.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data. However, some data may not be deletable due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. You can ask us to stop sending promotional messages at any time.

8.5 Exercising Your Rights

To exercise these rights, please contact our customer support team. Requests will be acted on within a reasonable time after receipt. More information on this is available in our FAQ section.

9.1 Age Restriction Policy

All beti baazi services are for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of account registration.

9.2 If a Minor's Data Is Identified

If it is confirmed that information belonging to a person under 21 has been collected for any reason, that information will be deleted immediately and the account will be closed. If you have any information about this, please notify us.

10.1 Change Process

beti baazi reserves the right to amend this Privacy Policy when necessary. If any significant changes are made to the policy, users will be notified via their registered email or through a platform notification.

10.2 When Updated Policy Takes Effect

The revised policy will take effect from the date it is published. Continuing to use the service after a change means you have agreed to the new policy. If you do not agree to the changes, you may close your account.

10.3 Previous Versions

To find out about previous versions of the policy, please contact our customer support team. We keep a record of changes made to the policy.

If you have any questions, comments, or complaints about this privacy policy, please get in touch with us. beti baazi's customer service team provides support in both Bengali and English, 24/7.

After receiving a privacy-related complaint, we will try to respond in writing within a reasonable time. More complex matters may take a little longer. Visit our about page to learn more about beti baazi.